At Evergreen Mall, your privacy and the protection of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or make a purchase.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Phone number
Delivery address
Email address
Payment details (not stored by us if processed by third-party payment gateways)
b. Non-Personal Information
Device type
Browser type
IP address
Pages visited
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you regarding your purchase or inquiries
Improve our website, services, and customer experience
Send promotions or updates (only with your consent)
Prevent fraud and enhance security
3. How We Protect Your Information
We implement strict security measures to keep your data safe, including:
Encrypted communication
Secured payment gateways
Limited internal access to private details
Your information is never sold, shared, or leased to unauthorized third parties.
4. Third-Party Services
We may work with trusted partners such as:
Delivery/logistics companies
Payment processors
Marketing platforms (e.g., email/SMS services)
These partners only receive the information necessary to perform their services and are required to protect your data.
5. Cookies & Tracking
Our website may use cookies to:
Improve loading speed
Remember your preferences
Analyze customer behavior to enhance our services
You may choose to disable cookies in your browser settings.
6. Your Rights
As a user, you have the right to:
Request access to your personal data
Ask for correction of inaccurate information
Request deletion of your data (where applicable)
Opt out of promotional messages at any time
7. Data Retention
We keep your information only as long as needed for:
Order fulfillment
Legal or security purposes
Customer support
After this period, your data is safely deleted.
8. Policy Updates
Evergreen Mall may update this Privacy Policy at any time. All changes will be posted on this page, and continued use of our services means you accept the updated terms.
9. Contact Us
For questions, corrections, or privacy concerns, you can reach our support team via our official WhatsApp +2348165942991 or social media pages.